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Showing posts with the label unsure

bad internet makes it hard to get anything done

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Half way thru doing something, and: This happens several times per hour, but it sometimes goes for a few days without dropping. The new house is relatively remote, but stable DSL should be possible with a good quality deployment. We don't have fibre round here yet. When it's working, the connection is 20 Mbps down and 2 up. Looking into starlink.  Have also asked JT about a second copper line, or bespoke fibre.  They said before that they can run JT fibre to anywhere on the island, it's just a question of cost, so let's see what that looks like.

do Sure charge full rates for 999 calls?

Yesterday, for the first time since around 2002, I had to dial 999, the UK emergency number.  My life was in danger due to idiots deliberately launching rocks down a mountain-side. In the end I made around five calls to 999, with Dyfed-Powys police ultimately failing to turn up. I then received an SMS from Sure, the Guernsey mobile network, saying I'd used 25 GBP of my 50 GBP roaming allowance.  So, are they charging 999 emergency calls at full rates?  When the limit is reached, does the customer then lose the capability to engage in futile attempts to summon Dyfed-Powys police? (The calls variously went to South Wales, Gwent, and Dyfed-Powys constabularies, but I think I was in Dyfed-Powys, and no one bothered showing up).

how is the Guernsey marine network bill-shock situation able to persist?

When people cross to and from Guernsey on the ferry, their phones can latch on to  a marine network, which gets charged at ludicrous per-MB rates.  How can this situation persist? As far as I can tell, the rogue network(s) are transceiving from elsewhere on the sea, not from onboard the ferry.  Condor Ferries warn about it as part of their standard announcement.  I have received warning messages about it from the home network of the phone I was taking, I think Sure, but it could have been JT.  The implication from this was that the home network was not "in on it".  This does seem dubious, as they have got to be in control of their own roaming agreements. If we accept that the home network is not in on it, then we have a strange situation, where a roaming scam is happening, but none of (i) the customer, (ii) the home network, nor (iii) the ferry operator want it to be happening.  What gives?  I suspect the home network is in on it, but I could be w...