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Showing posts with the label psychopath_MBAs

two in a row: brother TZ cartridges / labeller in wastage engineering triumph

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Another TZe-541 cartridge was just wasted by a PT-7500, same as the last one.  It went the same way: the feed worked fine, the initial cut worked fine, then as it printed nothing emerged, and it mangled up inside the machine. Faulty machine, or bad batch of label cartridges?  Don't know, but either way this is a triumph for the Label Waste Engineering department at Brother.  Give these psychopaths and MBA. I've just placed an order for two more cartridges at 39 GBP(2024).  Well done, marketing and waste engineering department.  Until I find a better labelling system.

Barclays: uncontactable

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There is a trend from large businesses to become uncontactable by customers.  A key element of becoming uncontactable is the "pretend contact web page", in which the business pretends to be contactable.  It is also necessary to ignore letters in the post, including letters by registered post to a company's registered office address.  If a telephone number is given, it should be handled with an automated system, designed to filter out as many callers as possible by sheer frustration.  If it's possible to speak to a person at all, waiting times should be in the hours.  Staff, if they are accidentally exposed to customers, should falsely claim that everything is possible via some "app", "portal", or even "web site". I've recently seen this from British Airways, an ex airline which stole money from me, and is determined to remain uncontactable.  More on that later. The latest example is Barclays.  It used to be possible to write to Barcla...