Amazon have still not fixed their 500 Internal Server issue, despite my clear root cause analyses. Customer puts thing in basket. Customer changes delivery address, in this case from UK to Guernsey. Amazon falls over with 500 Internal Server Error. As noted elsewhere, Jeff Bezos is notorious for asking for a root-cause analysis for every issue. Let's separate things into PRCA and DRCA. That is proximal root-cause analysis, and distal root-cause analysis, respectively. The proximal root cause is that Amazon is failing to handle some cases where a basket's shipping address is changed from a location that the basket can be shipped to, to a location that the basket can not be shipped to. The distal root cause is that Jeff Bezos is retarded.
