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Showing posts with the label aurigny

Aurigny latest: general shitfrastructure worshipping

Prev: <https://www.blogger.com/blog/post/edit/3352794691445397639/6820438698449558255>. After sitting in Aurigny's phone queue for 26 minutes, I had a brief conversation where I summarised the situation.  I had been trying to buy a ticket using my account, and Aurigny had discarded their customer passwords, forcing resets by email, and the customer had to pretend they had forgotten the password, even tho it was Aurigny which had forgotten the password.  But the email had not arrived, a couple of hours later. The rep helpfully pointed out that I could check out as a guest, and I agreed, while also remarking on  the amount of information that would have to be re-entered. The rep said: have you checked your junk folder.  No.  I checked it.  The reset email was not in there.  She said: have you added no-reply@aurigny.com to your allowed senders list?  We are entering the realm of a kind of ritualised, yet extremely primitive, and misdirected, fo...