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Showing posts from November, 2023

easyjet: repeated entry of information they already have

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As I observed earlier today, airline web sites are obsessed with making people re-enter information, apparently arbitrarily. The following seems to be required for Easyjet, for an "existing" customer relationship, every time: country of residence selected from big list, involving skidding around on the screen that makes the victim feel sick should be remembered. If it has to be changed, should be type-and-choose victim is taunted with the text "tell us about you", when they thought they had logged in form with the following on one page: business / leisure title, first name, last name, age there is a button to "copy from contact details", but this doesn't do the "age" field.  Since they have my date of birth, they are of course able to calculate my age.  As well, the only values for this field are "18+", "17", or "16".  Is it a deliberate decision, to not fill this field based on the customer data, and to make the

easyjet web site too clever by half, prevents basic entry of From: airport

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Here is a screenshot: Since it's a still, it doesn't show quite how distracting it is to have a field of vision that keeps violently changing, while one is trying to do something.  I was trying to do this thing, but I'm now busy trying to un-hypnotise myself from fade transitions, and give my attention to the actual form again.  Why do websitetards do this? My screenshot above does catch it mid-fade, which gives you some idea. Now, what was I doing? Trying to set the From: field, which is an airport.  I type LGW, which is gatwick, and it gives me a drop-down with a single item, which I select.  But it fails.  Nothing happens.  Confusingly, the light gray example text is "e.g. London Gatwick", but that isn't its value; it still has no value. Since I've done battle with this form before, I can remember what the geektard-induced fault with their web site is: the victim is not allowed to set the From: field to the same value as the To: field, and the To: field

aurigny sets date of birth to 1970-01-01, the start of the Unix epoch, every time, for known customers

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Airlines are generally obsessed with making customers enter, and re-enter, information that the airline already has.  They would probably appeal to regulation as an excuse.  But since each airline requires different information to be re-entered, a more plausible explanation would be incompetence, as well as stupidity. The current Aurigny web site was formed chaotically some time in the last year.  The more I hear about this, the worse it sounds.  They had to rush in a different booking system after falling out with a supplier.  As a customer, I experienced forced password resets, because they failed to migrate their customer password database, and the password resets for a time did not work, rendering my account broken.  Apparently, during the period soon after the migration, customers were turning up at the airport ready to fly, and the airline had no record of their booking.  Not for all customers, but for some. The booking web site, as it stands, makes the known customer re-enter th

removing a USM Transportstange

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If you order a USM piece with a front-open kick-space at the bottom, it might come with a "Transportstange" in place of the "missing" pole, which you are meant to remove on delivery. To remove, you:  * remove feet, by turning anticlockwise with fingers. This allows access with hex (allen) key to hole opposite Transportstange  * use a 4mm hex (allen) key.  Turn clockwise to undo each end until metal insert gives / becomes loose. Might need a bit of force initially, so you need to know it's clockwise.  * give the bar a good yank  * collect the two metal inserts that were inside    - these may be retained by the bar. Sometimes they fall out, sometimes not.

The HP M283fdw scanner is one-sided (not "duplex")

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HP printer model names have a convention with single letters at the end signifying features.  For the M283fdw, "f" signifies fax, "d" signifies duplex, and "w" stands for wifi, possibly also implying wired network. Duplex means both sides of the sheet of paper.  For printing.  This is a multi-function all-in-one printer, and it has two scanners: a flatbed, and an ADF, auto document feeder, where one puts sheets on the feeder, and it tries to take them thru one sheet at a time. An ADF scanner can also be simplex (one-sided) or duplex (both sides).  For example, my favorite ADF scanner, the old Fujitsu S500, is duplex (two-sided). If an all-in-one printer-scanner is designated "duplex", is there an implication that both the printer *and* the ADF scanner are duplex? In the case of the HP M283fdw, the printer is duplex, but the ADF scanner is one-sided (simplex).  I remember catching this in a retail store with an HP model a few years ago, and being

debian 12 default sources.list

If you install from CD and don't use a mirror, sources.list will just have the CD. If you want to change to network later, this is the basic sources.list : deb http://deb.debian.org/debian/ bookworm main deb-src http://deb.debian.org/debian/ bookworm main deb http://security.debian.org/debian-security bookworm-security main contrib deb-src http://security.debian.org/debian-security bookworm-security main contrib # bookworm-updates, to get updates before a point release is made; # see https://www.debian.org/doc/manuals/debian-reference/ch02.en.html#_updates_and_backports deb http://deb.debian.org/debian/ bookworm-updates main contrib deb-src http://deb.debian.org/debian/ bookworm-updates main contrib Notes: bookworm is codename for 12, very annoying [1] under some circumstances, a new section for non-free firmware is also included. Is this just if the installer requires non-free firmware during installation?   [1] < https://wibblement.blogspot.com/2023/07/version-names-are-like-v