ttj - Tom Jones

My name's Tom and I'm a full-time compliance officer. I have now encountered, with at least four firms, the following pattern: a firm asks for source-of-funds documents.  They may say you can send them via their web site -- but you can't.  They ask you to send them by plain-text email, apparently not caring about the systematic leakage thus performed.  They may, hilariously, declare their receiving address "secure", as tho this makes it so. The best case is that the firm simply accepts the documents on paper to their normal post address.  This was the case with Nidwaldner Kantonalbank.  Sadly, firms are dropping the ability to handle paper post properly, but without developing any competence in handling of electronic documents to compensate. An extreme example, with which I'm currently struggling, is Kraken, the digital currency exchange.  Despite its warts, it somewhat works, and they have so far put out the money, which is an important part of the service...