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Showing posts with the label overcharging_with_no_downside

two more accidental overchargings (4 in a few days)

Being overcharged is so frequent that it's more a surprise when it doesn't happen.  Two more cases in the day after getting back to Guernsey.  In both cases I suspect it was a genuine accident. At Doyle's garage, I got a new gas bottle.  Attendant guessed which size, and I paid for that.  But when we went to get the bottle, it was a larger size that I wanted.  I now had to pay the difference.  They wanted to do this as a refund for the first one, and then a new purchase for the actual one -- fine.  For the refund, I inserted same card again.  It asked for PIN, which was strange.  He confirmed it was a refund.  The amount was on there, but it didn't say whether it was a charge or a refund.  I entered PIN and asked for chitty.  It said "debited".  I queried it.  He said whoops, I had indeed been charged again instead of refunded, and he now refunded the total accrued, which was 2 * original amount.  I then paid for...