aurigny sets date of birth to 1970-01-01, the start of the Unix epoch, every time, for known customers
Airlines are generally obsessed with making customers enter, and re-enter, information that the airline already has. They would probably appeal to regulation as an excuse. But since each airline requires different information to be re-entered, a more plausible explanation would be incompetence, as well as stupidity. The current Aurigny web site was formed chaotically some time in the last year. The more I hear about this, the worse it sounds. They had to rush in a different booking system after falling out with a supplier. As a customer, I experienced forced password resets, because they failed to migrate their customer password database, and the password resets for a time did not work, rendering my account broken. Apparently, during the period soon after the migration, customers were turning up at the airport ready to fly, and the airline had no record of their booking. Not for all customers, but for some. The booking web site, as it stands, ma...