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Showing posts with the label unable_to_authenticate_established_customers

Bitstamp still insulting logged-in customers with captchas

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It looked like Bitstamp may have left their ill-advised captcha anti-feature behind, but I just got double captcha'd WHEN I WAS ALREADY LOGGED IN. I can not overstate how ill-advised this is.  You are failing at authentication, you are disrespecting your customer by valuing their time at zero.  You are presuming to tell them that they must provide, for free, some of the lowest-value labor in the world, that of training AIs.  In this case, food with motor vehicles, and the question is "what does not belong here".  This is not the future of anything.  If you are doing this, you are doing it very, very, very wrong.

wise.com are insulting their customers by requiring free labour to train AI

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Do spammers wise.com, formerly spammers Transferwise, have any respect for their customers? No.  You have to complete an idiotic Captcha to log in, as an existing customer.  How much of your life have you spent identifying objects in pictures such as traffic lights, boats, or in this case, "mountains or hills"?  There is no good reason for it.  It amounts to free training by your labour for an AI.  It reveals disdain by the company for its customers. As I sit doing this, the following is my view: This is a "mountain or hill".  The reason I am not hiking it, or ski-touring it, right now, and am instead in front of screen training someone else's AI for free, is that the dipshits at spammers wise.com (formerly spammers Transferwise) don't know how to authenticate their own customers.

Amazon: amateurs

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Just because Amazon is marginally less rubbish than other shops, does not make them any good.  They are going further and further down the path of being obstinately unable to authenticate their own customers, forcing re-"authentication" after re-"authentication", insulting time-wasting crap as displacement for being unable to authenticate.  Yesterday I had to identify cupcakes for bitcoin exchange Bitstamp, and today I get the following from Amazon: I was already logged in to my Amazon account.  I went to buy something, and suddenly I was not logged in after all, I had to type my password.  After putting in all the work to find the various punctuation characters on the android keyboard, my next task was: type in my password again.  This wasn't some sort of glitch, it explicitly said I had to type it "again".  I was faster the second time, knowing where the tilde lived.  Next, they forced me to solve a captcha, screaming "we are incompetent at auth...

Bitstamp and ebay both insult their established customers with captchas, and lose custom

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As a matter of principle, businesses should be able to authenticate their own customers. If a business provides service over the internet, they should be able to authenticate their customers over the internet. If the business is handling a lot of valuable assets and / or money on behalf of their client, then the business must be able to authenticate their customers.  There is no excuse not to be able to. Captchas are infuriating "prove you're a human" bullshit, that values the time of the "human" at zero, and presumes to put the "human" to work for free, training some machine-learning database, with the side effect of some dorks walking around claiming they "work in AI".  Captchas, at a stretch, may be acceptable as a way of filtering anonymous strangers who turned up at a web site and want to do something.  Maybe they want to post, maybe they want to create an account, maybe it's something else.  Captchas are never acceptable as an ingre...