Condor Ferries: modifying a booking

After finding how to log in to a Condor Ferries account (it's a tiny "my account" as a footnote of the web page, along with the other footers), I was amazed to find I could modify an existing booking.  For a pretty-ropey Guernsey state-backed enterprise, this is impressive stuff.

It had my booking on there, and I clicked on it.  I only changed the return date, and it went straight to giving me a choice of picking the return voyage (with voyages for the outward date, just one, also shown above).  This was amazing.  Usually, by now, on a web site, things would have just stopped working, or perhaps given a useless error message.  This was giving all the signs of actually going to work.  Whereas the probability of main happy journey succeeding on a web site is around 50%, it drops to around 5% for an exceptional flow.

"An error occurred.  Value cannot be null.  Parameter name: source".  Phew, that's more like it.



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