Netgear Orbi is defective
In January, I bought a Netgear Orbi from Amazon for 1773 GBP(2025). This is a fair old whack for a wifi system. The product is entirely defective. Its instructions, like many "products" currently, consist of installing their app and following the app's prompts. I scanned the QR, installed the app, ran the app. You can't proceed in the app without creating an account. Again, this is currently considered acceptable and even normal. So I entered my email address and make a password that conformed to their character class rules. I tried logging in. I got the message "Email or password invalid". I tried some more times. Then I thought perhaps I have to validate my email address. So I went to my email, clicked on the link, and got the encouraging message " Congratulations! Your email has been successfully verified. You may close this page and log in to your account". But when I tried to log into the account from the app, it still didn't work....